Effective date: 2026-08-26
Crew is operated by ALETHEIA SYSTEMS HOLDINGS LIMITED.
VAT or tax registration details will be displayed where Crew is legally required to provide them or where they are relevant to a specific transaction.
For general support, account or event questions, payment or refund support, safety reports, and intellectual-property notices, contact support@crew-app.com.
For privacy, data-rights, or account-deletion requests, contact privacy@crew-app.com.
Public authorities, regulators, and law-enforcement bodies may use support@crew-app.com and should include their official identity, legal basis, contact details, and the specific information requested. Crew may verify the request before responding.
The User Agreement, Privacy Policy, Safety Guide, Cookie Policy, refund rules, Community Guidelines, and DSA & Reporting may also apply. Where a more specific legally applicable rule governs a particular subject, that rule applies to that subject.